Privacy Policy - Live Move Be.
Last updated October 2026
1. Introduction
This Privacy Policy explains how personal information is collected, used and protected when individuals visit the website, book classes, complete forms or subscribe to the newsletter. Live Move Be Pilates is committed to keeping all personal information safe, private and handled responsibly.
2. Information Collected
Live Move Be Pilates only collects information necessary to operate the business safely and effectively.I nformation may include:
Contact details — name, email address, phone number
Health and movement information — details voluntarily shared to support safe session planning
Booking information — class bookings, cancellations, attendance records
Website usage data — anonymous analytics such as page views
No unnecessary information is collected, and no data is stored beyond what is required for safety, communication or booking.
3. How Information Is Used
Personal information is used for the following purposes:
Planning safe sessions
Managing bookings
Client communication
Sending newsletters — only for individuals who choose to subscribe
Improving the website — anonymous analytics
Information is not used for any other purpose.
4. Legal Basis for Processing (UK GDPR)
Personal information is processed under the following lawful bases:
Consent — for newsletter sign‑ups or voluntarily shared health information
Contract — for class bookings and service delivery
Legitimate interest — for running and improving the business
Vital interest — for ensuring sessions are safe and appropriate
5. Data Storage
Information is stored securely through trusted platforms used for booking, communication and email services. Reasonable steps are taken to ensure data remains protected and confidential. Paper copies are not stored unless required for safety or legal reasons.
6. Sharing Information
Personal information is not shared with third parties except when:
Legally required
Explicit consent is provided
Necessary for essential business functions (e.g., email service providers)
Information is never sold or traded.
7. Your Rights Under UK GDPR
Individuals have the right to:
Access their data
Correct inaccurate data
Request deletion
Withdraw consent
Object to processing
8. Newsletter Sign‑Up
Email addresses submitted for newsletter subscription are used solely for sending updates, class information and relevant Pilates content. Unsubscribing is possible at any time via the link included in each email.
9. Cookies and Website Tracking
The website may use basic cookies or analytics tools to understand visitor behaviour. This information is anonymous and helps improve the website experience.
Cookies can be disabled at any time through browser settings.
10. Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in business practices or legal requirements. The most recent version will always be available on the website.
11. Contact
For questions or concerns about this Privacy Policy or data handling, please contact:
Terms & Conditions — Live Move Be
Last updated: October 2026
1. Introduction
These Terms & Conditions outline the expectations, responsibilities and policies for all classes, sessions and services provided by Live Move Be Pilates. By booking or attending any session, clients agree to the terms set out below.
2. Booking & Payment
All Pilates classes, online coaching sessions and programmes must be booked in advance through the designated booking system or via direct communication. Payment is required at the time of booking unless otherwise stated. Bookings are confirmed only once payment has been successfully processed. Prices for classes, coaching and programmes may change; any updates will be clearly communicated.
3. Cancellation Policy
Clients may cancel or reschedule a session up to 24 hours before the start time. Cancellations made within 24 hours of the session are non‑refundable. Missed sessions (no‑shows) are non‑refundable. If Live Move Be needs to cancel a session due to illness, emergency or unforeseen circumstances, clients will be offered a rescheduled session or a full refund.
4. Health & Safety
Clients are responsible for ensuring they are fit to participate in Pilates sessions and suitable for online coaching programmes.Any injuries, medical conditions or relevant health information should be disclosed before attending a session or beginning coaching.Participation may be declined if a session or programme is considered unsafe for the client.Clients must follow all instructions to ensure safe practice during Pilates sessions and responsible engagement with coaching materials.
5. Instructor Illness or Emergency
Sessions may be cancelled or rescheduled if the coach is unwell or required to care for dependants. Clients will be notified as soon as possible. A replacement session or refund will be offered.
6. Studio & Online Conduct
To maintain a supportive and professional environment across both in‑person and online services:
Clients are expected to behave respectfully in all interactions. Pilates sessions require punctual arrival and appropriate attire. Online coaching requires respectful communication and adherence to programme guidelines. Disruptive, inappropriate or harmful behaviour may result in removal from sessions or programmes.
7. Use of Coaching Materials
Online coaching materials, resources, videos and written content are for personal use only. Sharing, copying or distributing programme content is not permitted. Access to coaching materials may be time‑limited depending on the programme purchased. Clients are responsible for ensuring they have suitable internet access and technology to participate.
8. Personal Responsibility
Pilates and coaching results vary between individuals. Clients are responsible for applying coaching guidance appropriately and safely. Online coaching does not replace medical advice, diagnosis or treatment. Clients should consult a healthcare professional if unsure about suitability.
9. Liability
Participation in Pilates and coaching is at the client’s own risk. Live Move Be is not liable for injuries or adverse outcomes unless caused by negligence. Clients must follow instructions and use equipment safely. Online coaching recommendations are general well-being guidance and not medical directives.
10. Changes to Terms
These Terms & Conditions may be updated occasionally to reflect changes in business practices or legal requirements. The most recent version will always be available on the website.
11. ContactFor questions or concerns regarding these Terms & Conditions, please contact:
Cancellation Policy - Live Move Be
